Steps for Managed Suite Outlook Web Access Step 1: Managed Suite Outlook website is determined based on region; Please use one of the following: US: https://owaus.ecicloud.com EMEA: https://owauk.ecicloud.com APAC: https://owaapac.ecicloud.com step 2: At this time, enter your email address and password on the outlook web app page. Username: username@clientdomain.com Password: ******** (SAME AS Windows Login to your PC) Step 3: You will then be prompted to choose an authentication method. It is recommended that you use the “Send Me a Push” method in order to easily approve the request from the configured app/device. Step 4: You will be prompted to approve the authentication attempt from your device, please see below for examples of both Android and iDevices. You will be prompted to approve the authentication attempt from your device, please see below for examples of both Android and iDevices. step 5: Once you approve the authentication attempt you will be able to gain access to your application. Once you approve the authentication attempt you will be able to gain access to your application. Approving Duo Authentication Requests From Your Device Step 1: Whenever you try to access your applications remotely (Citrix/OWA) you will receive a notification on your duo configured device/app Whenever you try to access your applications remotely (Citrix/OWA) you will receive a notification on your duo configured device/app Step 2: You are able to approve the request from the notification itself or from within the app, below are examples of the notifications you would receive on iDevices and Android devices. iOS (for more approval methods please reference this link): Android (for more approval methods please reference this link): For additional support, contact ECI's Global Service Desk here. Contact Support Now
Step 1: Managed Suite Outlook website is determined based on region; Please use one of the following: US: https://owaus.ecicloud.com EMEA: https://owauk.ecicloud.com APAC: https://owaapac.ecicloud.com
step 2: At this time, enter your email address and password on the outlook web app page. Username: username@clientdomain.com Password: ******** (SAME AS Windows Login to your PC)
Step 3: You will then be prompted to choose an authentication method. It is recommended that you use the “Send Me a Push” method in order to easily approve the request from the configured app/device.
Step 4: You will be prompted to approve the authentication attempt from your device, please see below for examples of both Android and iDevices. You will be prompted to approve the authentication attempt from your device, please see below for examples of both Android and iDevices.
step 5: Once you approve the authentication attempt you will be able to gain access to your application. Once you approve the authentication attempt you will be able to gain access to your application.
Step 1: Whenever you try to access your applications remotely (Citrix/OWA) you will receive a notification on your duo configured device/app Whenever you try to access your applications remotely (Citrix/OWA) you will receive a notification on your duo configured device/app
Step 2: You are able to approve the request from the notification itself or from within the app, below are examples of the notifications you would receive on iDevices and Android devices. iOS (for more approval methods please reference this link): Android (for more approval methods please reference this link):