ECI’s Enterprise System Services (ESS) offers 24x7x365 enterprise system monitoring and incident management, ensuring any faults and problems within servers are swiftly detected and resolved to minimize the impact of disruptions.

Enterprise System Services benefits 
Our Enterprise System Services Solution help improve system reliability and reduces the risk of outages, and disruption to your firm and its employees. Through proactive 24x7x365 monitoring, we can help prevent security breaches by identifying and addressing anomalies in your server systems. With regular software and firmware updating, patching and network traffic monitoring, we help you reduce the risk of cyber-attacks and data breaches.

Solution highlights

• Enterprise server and cloud resource monitoring
• 24x7x365 global monitoring center
• Appliance support and patching
• Single point of contact for priority incidents
• Advanced appliance monitoring and escalation
• Backup, and disaster recovery monitoring and testing

Unlock around the clock monitoring with ECI’s ESS

Cloud-based network monitoring 
Monitor the performance and health of every aspect of your infrastructure with the ability to identify long-term trends in performance, capacity utilization, and other key metrics to plan for future needs and optimize./span>

Automated IT service management 
Automate incident management, problem management, and change management to improve efficiency, reduce manual effort, and streamline IT service delivery.

Proactive system maintenance 
Identify and address the vulnerabilities in your infrastructure to prevent security breaches, while improving network reliability and reduce the risk of costly outages.

Consultancy and best practice guidance 
Guidance and advice on best practices, industry standards, and emerging technologies to help develop an infrastructure that meets your specific needs.