Chief Operating Officer
As COO, Greg leads the service delivery functions, responsible for global technology services, service desk, and client technology management. Greg is a high-performance team builder with the expertise and knowledge to scale service delivery, improve employee engagement and drive positive client experiences. He and this teams leverage technology and systems to drive operational improvements, effectiveness, and profitability throughout ECI.
Greg brings more than 25 years of technology leadership experience to ECI, including running both managed services and managed security services organizations. Prior to joining ECI, he served as Chief Operating Officer at Nuspire where he was responsible for all of service delivery and operations. Before that, he worked at IBM as the Global Program Director and VP Operations at Explorys and also held leadership roles at Truven Health Analytics and Thomson Reuters.
Greg holds a bachelor’s degree from Cornell University, a master’s degree in Healthcare Administration from the University of Michigan, a master’s degree in Public Health from Yale and a master business administration from SUNY Binghamton